What is Telehealth?

Telehealth is an effective way to meet with your therapist for individual or couples therapy while being in different physical locations. Appointments can be held over the phone or through video chat and provide the same type of treatment without having to come into the office.

How Does it Work?

At Tri County Mental Health, you will be asked to download an app on your phone or tablet called “Telehealth by SimplePractice”. Your therapist will send an appointment reminder via email or text that contains the link to the video chat. At the time of the appointment, click on the link and your therapist will add you to the session. Therapists will be located in an office setting that is private and confidential.

If your telehealth appointment is being held via telephone, your therapist will call you from a restricted number at the time of your appointment.

What are the benefits of telehealth?

  • Addresses barriers of coming into the office, such as issues with transportation or
    scheduling conflicts.
  • Easier access to treatment.
  • Ability to receive the same type of care in the comfort of your own home.

Things to remember for telehealth appointments:

  • Make sure that you are in a private, quiet location where you can talk open and honestly
    with your therapist.
  • Make sure that you are in an area where your device has good service or internet
    access to prevent errors in communication or being disconnected from the chat.
  • If you are using the SimplePractice app, you will be asked to enter your name before
    joining the session to ensure your privacy.